From Overlooked
to Unmissable
The story behind Knownership™ —
and why I built a system to make capability visible.
From Receptionist to Recognised
I didn’t set out to be a trainer. In fact, I was told I wasn’t cut out for learning at all. My Year 12 economics teacher said the closest I’d get to university was serving chips in the cafeteria. So, while my friends headed off to university, I took the path most young women without degrees were steered toward, a receptionist role in a computer firm. It wasn’t glamorous, and it wasn’t a grand plan. But it gave me something I could run with: a front-row seat to how business really worked. When I noticed clients struggling to computerise their ledgers, I started showing them shortcuts. Before long, I was running QuickBooks workshops as a side hustle. It wasn’t just teaching software, it was my first glimpse that I could lead, and that people were willing to follow.
Building Pinnacle
Those early steps lit a fire. I needed to know if the labels — “not smart enough,” “not university material” — were really mine to carry. That hunger pulled me into personal and professional development. I poured everything I earned into studying human behaviour — NLP, behavioural science, and psychometrics. I became certified in the very frameworks that continue to shape modern leadership: DiSC, MBTI, Human Synergistics, Enneagram, and 4MAT.
At 25, I founded my first Registered Training Organisation (RTO), Pinnacle Training Solutions. Over two decades I built and sold multiple RTOs, designing accredited programs adopted by government agencies, global corporations, and industry bodies. Thousands of professionals built new skills and careers through curricula I designed.
The girl “not smart enough for uni” was suddenly writing qualifications that shaped the workforce — and training the very managers and leaders who once doubted people like me.
From Training Rooms to Global Stages
Those years in the training room taught me the mechanics of curriculum. But they also revealed something bigger: communication doesn’t just deliver learning — it shapes leadership.
By my forties, I had expanded from the training room to international stages. As an early adopter of social media, I taught leaders how to translate their expertise into visibility and influence online. That work led me to publish books, create e-learning programs, and speaking at corporate conferences across APAC, business forums in Asia and at entrepreneurship summits in the USA. One week I was training CEOs in Sydney; the next, I was speaking to 2,000 business leaders in India. Along the way, the Sydney Morning Herald dubbed me The Web Celeb — recognition not for chasing clicks, but for showing entrepreneurs and leaders how to communicate authority in a digital-first world.
A Hard Reset
Then came COVID. My speaking and training diary cleared overnight. In true entrepreneurial spirit, I launched an e-commerce venture called dabble — selling inflatable bathtubs to people in lockdown. It was profitable, but it wasn’t me.
In the process, I realised I had lost something: my voice. And as a woman now in her fifties, I found myself asking questions many women know too well — Am I still relevant? Do I still have what it takes to make a difference in training rooms now half my age? Reclaiming my agency — the courage to reset and return to my lane — became the turning point.
Knownership™: The Legacy
Everything I’ve done — building RTOs, training leaders, speaking internationally, weathering setbacks, and returning to the frameworks that rewired me — has led to this: Knownership™.
Knownership isn’t another coaching package or motivational talk. It’s a system — tested in boardrooms, campaigns, and leadership programs — that gives women the tools to be seen, heard, and known for what they know.
It has already helped executives secure promotions, win council elections, and amplify their influence in industries where women remain under-represented.
It brings together the rigour of behavioural science (DiSC, MBTI, Enneagram, Human Synergistics, 4MAT, NLP), the credibility of three decades in executive training and public speaking, and the lived reality of building businesses through both boom and bust.
This isn’t just my next chapter. It’s my legacy.
Because when women are recognised not just for what they know, but for how they communicate it — they don’t just change their careers. They change the future.